FAQ

How do I create a dashboard?
Reports can be shown within the 'Dashboard' tab (visible when on the home screen). Reports can then be pinned to the dashboard within the 'Re...
Tue, 15 Jan, 2019 at 1:47 PM
How do I send automated reports?
For reports created over a variable time period, reports can be created, snapshots taken at given time intervals and then sent via email to the necessary si...
Mon, 5 Nov, 2018 at 5:46 PM
How do I invite and grant different levels of access to users?
The accessibility each user has to the platform can be specified within the 'Users' tab.  This is found under Admin> Users. New users can also ...
Thu, 13 Dec, 2018 at 1:06 PM
How do I invite new users to the site?
Admin> Users> Input the email address of the person to be invited> select the 'Invite' tab. User permissions can then be edited by select...
Mon, 5 Nov, 2018 at 5:52 PM
How do I apply a scale adjustment to my data?
To apply a scale factor:  1) Click edit on the data source to which the scale factor will be applied.    2) Then by selecting 'Scale Adjustment...
Mon, 5 Nov, 2018 at 6:00 PM
How do I apply overlays to my data?
Overlays can be applied within 'Data Analytics' by selecting the desired overlay, located under the navigator. This will then overlay the data whi...
Mon, 5 Nov, 2018 at 6:29 PM
How can I set operating hours?
To set operating hours, select a particular site, select 'Admin' and then 'Operations'. Then by selecting edit, operating hours can be a...
Mon, 5 Nov, 2018 at 6:10 PM
How can I see how much energy is consumed in/ out of operating hours.
Operating analytics can be viewed within the 'Analytics' tab. It is then possible for operating hours to be overlaid on top of data, creating a vi...
Mon, 5 Nov, 2018 at 6:22 PM
How do I archive a meter?
To archive a meter, simply select a meter and then click 'Edit in Admin' to edit the meter. Then navigate to the 'Meter Administration' ...
Fri, 26 Oct, 2018 at 11:26 AM
What is a Virtual Org Unit?
A Virtual Org Unit can be used to group a number of Virtual Sites, which are entities that might not necessarily carry attributes commonly associated with a...
Mon, 5 Nov, 2018 at 6:37 PM